Position Vacant :
Customer Insight Analyst
No. of Openings :
1
Company Name :
Mancer Consulting Services
Job Description :
Purpose:� To analyse the customer databases and come up with insights and recommendations for the product development and the marketing team. � Converting information from data files into formats suitable for analysis and performs exploratory data analysis� Produces reports and summaries for presentation to business users and depict data graphically for inclusion in presentations
Responsibility:� Carry out customer analysis to support various areas of the business as required.� Tracking consumer trends /flows over a period of time� Applications of various statistical techniques like Cluster Analysis, Factor Analysis, CHAID, Logistic regression� Understand the customer database from different angles and build profiles� Build propensity models depending upon the business requirement� Carry out �Segmentation� to group customers into customer distinct segments who behave in a similar way to each other� Investigating patterns in customer data that gives direction to some of the business problems� Broad review of all data available, interrelationships to extract information� Translate data interpretation into business implication
Desired Profile :
Knowledge of SPSS� Highly numerate, being able to work through and deal with complex concepts and data.� Analytical skills in order to interpret and translate large volumes of complex market, product and company information into concise and accurate summaries as required.� Attention to detail � Strong research skills.� Good planning and prioritising skills� Data manipulation skills� Self starter� Comfortable with the use of MS Excel and PowerPoint
Experience Required :
12 (Months) to 36 (Months)
Job Category :
Banking/Financial Services/Stock Broking/Insurance >>> General Insurance >>> Insurance Analyst
Opening Location :
Maharashtra-Mumbai
Education :
B.B.A, M.Sc, MBA/PGDM
Key Skills :
SPSS, Excel
Salary Offered :
Not Specified
Career Level :
Mid Career
Job Type :
Permanent
Job Status :
Full-Time