Position Vacant :
Exams over BPO Awating for U
No. of Openings :
1
Company Name :
Neptune consultants
Job Description :
Handling the calls by the customer.
Maintaining and prepare the roaster.
Also solving the escalated cases on daily bases as per urgency.
Out calling the customer whenever required.
Maintaining Out calling data as well as reports.
Also solving the escalated cases on daily bases as per urgency.
Co-ordination with higher authority and getting the problem solved.
Preparing the M.I.S report for the origination.
Maintaining the quality of inbound and outbound calls.
Desired Profile :
Excellent communication skills
Good data handiling skills
Basic computer knowledge
Experience Required :
0 (Months) to 24 (Months)
Job Category :
CRM/IT Enabled Services/BPO/Medical TranscriptionTranscription/Operations/Telecalling >>> Back Office/Web/Transaction Processing >>> ITES/BPO/Operations/Customer Service/Telecalling
Opening Location :
Maharashtra-Pune
Education :
BCA, B.B.A, B.Com
Key Skills :
Call Center, Inbound, Outbound, , UK Process, , CSE, Contact Center, CSR, CSA, Customer Service/ Care Executive CCO, IT Enabled Services, International Call Center, BPO, US Process, ites, graduates, undergraduates,outs
Salary Offered :
Not Specified
Career Level :
Entry Level (less than 2 years experience)
Job Type :
Permanent
Job Status :
Full-Time
Company Name :
Neptune consultants
Profile :
Top Software Company
Cmm level 5
Contact Name :
Pranjali Kedari
Posted On :
4/17/2006