For all Tech Wizard out there! Here''s the opportunity Posted By Equra Consulting Pvt Ltd

Position Vacant :

For all Tech Wizard out there! Here''s the opportunity

No. of Openings :

1

Company Name :

Equra Consulting Pvt Ltd

Job Description :

DUTIES AND RESPONSIBLITIES: Communicates effectively with customers queries. Develop and maintain relationships with customer base Effectively uses the telephone to present a quality oriented image where every customer is treated in a consistent, courteous, and efficient manner. Anticipates technical problems and acts pro-actively to solve them. Participates in quality projects to support customers� needs. Ensures all computer information is accurate and up to date Meets or exceeds total service needs of customers. Takes steps to alleviate issues and improve service efficiency. Should be a positive role model for other team members providing support and enthusiasm Good hardware and networking knowledge. Should have an aptitude to know more about technical aspects

Desired Profile :

Candidates with or without experience in technical support can apply Strong solicitation skills Excellent communication and listening skills Strong problem solving and analytical skills High tolerance for stress Good attention to detail Thorough technical skills in hardware and networking Candidate should have completed PUC/Graduate/Post-Graduates

Experience Required :

0 (Months) to 24 (Months)

Job Category :

CRM/IT Enabled Services/BPO/Medical TranscriptionTranscription/Operations/Telecalling >>> Back Office/Web/Transaction Processing >>> ITES/BPO/Operations/Customer Service/Telecalling

Opening Location :

Karnataka-Bangalore

Education :

BCA, B.B.A, PG Diploma

Key Skills :

CSR,TSR, Fresher,Call centre,B.A.B.Com,B.E, N+,A+

Salary Offered :

Not Specified

Career Level :

Entry Level (less than 2 years experience)

Job Type :

Permanent

Job Status :

Full-Time

Company Name :

Equra Consulting Pvt Ltd

Profile :

Technical Architect-Web sphere portal, web sphere commerce, Java, J2ee. KNOW MY CLIENT Our Client is a diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. With roots tracing back to 1885, it employs more than 100,000 people in 95 countries Our Client is a leading global supplier of aircraft components, engines, avionics, and related products and services for commercial airlines, business and regional aircraft, and spacecraft. ) Our Client has RandD Labs located throughout the world that create value through innovative technology in advanced materials and devices, global controls, communications and systems architecture, information and decision technology, and software solutions. Its businesses are headquartered across four locations in India-Pune, Bangalore, Chennai and Gurgaon employing over 5500 people. It is a SEI CMMI Level 5 company and has filed more than 50 patents so far. Some Facts And figures Our Client announced an 8% increase in third quarter sales to $6.9 billion compared to $6.4 billion in 2004. The company reported earnings of 55 cents per share in the third quarter, an increase of 28% versus 43 cents per share in the third quarter of 2004. Net income was $470 million for the quarter compared with $372 million last year. Cash flow from operations was $705 million and free cash flow (cash flow from operations less capital expenditures) was $543 million.

Contact Name :

Mandeep

Posted On :

4/3/2006