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Team Lead - CRM Posted By RPS Management Consultants

Details of Vacancy

Position Vacant :

Team Lead - CRM

No. of Openings :

1

Company Name :

RPS Management Consultants

Job Description :

Would be responsible for the MIS pertaining to Customer Applications, Outright Rejects, Approval rates, Customer Activation Cycle time right from application date / time to Installation / Activation and other Credit MI. This position is responsible for the following: Analyze performance and productivity status w.r.t benchmarks Ensure MIS on compliance and strict adherence to Business Rules, policies and procedures in Acquisition and Credit Develops relationships in competition / marketplace to maximize opportunities of implementing best practices and information sharing

Desired Profile :

You should be a Graduate with 3-5 years experience, preferably from Telecom / Banking / Financial Services / BPO - Business analytics function with Experience in handling Customer Applications / Operations MIS

Experience Required :

36 (Months) to 84 (Months)

Job Category :

Telecom/ISP >>> ISP Industries >>> ITES/BPO/Operations/Customer Service/Telecalling

Opening Location :

Gujarat-Ahmedabad
Karnataka-Bangalore
Maharashtra-Mumbai
Maharashtra-Pune
Punjab-Chandigarh

Education :

B.B.A, MBA/PGDM

Key Skills :

CUSTOMER AQUISITION, BILLING, CREDIT

Salary Offered :

Not Specified

Career Level :

Mid Career

Job Type :

Permanent

Job Status :

Full-Time

Company Profile

Company Name :

RPS Management Consultants

Profile :

Leading Telecom Company, Client of RPS Management

Contact Name :

Mr. Kumar

Posted On :

3/25/2006