Position Vacant :
Team Lead - CRM
No. of Openings :
1
Company Name :
RPS Management Consultants
Job Description :
Would be responsible for the MIS pertaining to Customer Applications, Outright Rejects, Approval rates, Customer Activation Cycle time right from application date / time to Installation / Activation and other Credit MI.
This position is responsible for the following:
Analyze performance and productivity status w.r.t benchmarks
Ensure MIS on compliance and strict adherence to Business Rules, policies and procedures in Acquisition and Credit
Develops relationships in competition / marketplace to maximize opportunities of implementing best practices and information sharing
Desired Profile :
You should be a Graduate with 3-5 years experience, preferably from Telecom / Banking / Financial Services / BPO - Business analytics function with Experience in handling Customer Applications / Operations MIS
Experience Required :
36 (Months) to 84 (Months)
Job Category :
Telecom/ISP >>> ISP Industries >>> ITES/BPO/Operations/Customer Service/Telecalling
Opening Location :
Gujarat-Ahmedabad
Karnataka-Bangalore
Maharashtra-Mumbai
Maharashtra-Pune
Punjab-Chandigarh
Education :
B.B.A, MBA/PGDM
Key Skills :
CUSTOMER AQUISITION, BILLING, CREDIT
Salary Offered :
Not Specified
Career Level :
Mid Career
Job Type :
Permanent
Job Status :
Full-Time
Company Name :
RPS Management Consultants
Profile :
Leading Telecom Company, Client of RPS Management
Contact Name :
Mr. Kumar
Posted On :
3/25/2006