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Team Leaders in International Captive Call CentersPosted By Emmay HR
Details of Vacancy
Position Vacant :
Team Leaders in International Captive Call CentersNo. of Openings :
1Company Name :
Emmay HRJob Description :
Handling a team of 20 agents Closely monitoring daily productivity against the defined Service Level Agreements Monitoring the team''s performance and providing appropriate feedback Interaction with superiors and clients Handling escalationsDesired Profile :
Graduate from a recognised University Team leader on papers for atleast a year Excellent communication and interpersonal skills Good Team handling capabilities and Man - management skills Good Analytical skills.Experience Required :
24 (Months) to 120 (Months)Job Category :
CRM/IT Enabled Services/BPO/Medical TranscriptionTranscription/Operations/Telecalling >>> Back Office/Web/Transaction Processing >>> ITES/BPO/Operations/Customer Service/TelecallingOpening Location :
Maharashtra-MumbaiEducation :
BCA, B.B.A, B.ComKey Skills :
team handling, customer service, collections, salesSalary Offered :
Not SpecifiedCareer Level :
Mid CareerJob Type :
PermanentJob Status :
Full-TimeCompany Profile
Company Name :
Emmay HRProfile :
Client is a leading financial BPOContact Name :
Rochelle DivakarPosted On :
4/7/2006Search Jobs
