Testing/Customer Support Engineers for a USA Based MNC Posted By Intrasphere Technologies Pvt Ltd

Position Vacant :

Testing/Customer Support Engineers for a USA Based MNC

No. of Openings :

1

Company Name :

Intrasphere Technologies Pvt Ltd

Job Description :

Position Title: Testing and Customer Service Engineers Experience 2-5 years Location: Gurgaon (Delhi NCR) Position Type: Full time Education: BE/B.Tech/MCA: Not a constraint for excellent work experience. Job Description: As a Testing engineer, the person would plan and execute software quality control, functional testing and create test cases. As a customer service engineer, the person will understand, analyze and categorize reported issues and requirements in order of priority and will act as a point of contact for immediate response to customer�s queries and issues. The responsibilities will include: For Quality Control and Testing: Plan and Execute functional testing, performance testing, black/white box testing. Execute test plans including Unit testing, Integrated testing, System testing and UAT. Create Test data, test roles, test techniques and test plans. Ensure effective implementation and usage of new technology, tools and processes. Effectively Estimate, Plan (for schedule, effort and cost), Execute, Monitor and Control for Testing Identify End to End scenarios for testing For Customer Support Assess, meet and exceed customer expectations in terms of early and adequate resolution of issues, product quality and communication. Interact with customer and develop good relationship with them. Interact with the delivery / technical team for resolution of issues. Effectively Estimate, Plan (for schedule, effort and cost), Execute, Monitor and Control for the resolution of issues. Carry out testing on the changes made by the technical teams. Encourage team members to value customers and deliver high quality service. Candidate Profile: Minimum 3+ years of expertise in functional testing. Domain Expertise in BFSI sector. Hands on experience in technology, tools and methodologies and experience in implementing the same. Good customer management and people management skills. Excellent communications skills, should have work in international projects Location of Candidates: Delhi/NCR Only Process: Aptitude Test, Skill Test, Telephonic, in-person interviews Position Start Date: Contact Person: A. Sridevi Phone No. 0124 4168 239 (Gurgaon) Email : [email protected] Summary: (to use for mailers, where tables may not work) Testing and Customer Service Engineers As a Testing engineer, the person would plan and execute software quality control, functional testing and create test cases. As a customer service engineer, the person will be responsible for immediate response to customer�s queries and issues. S/he will understand, analyze and categorize reported issues and requirements in order of priority. Minimum 3+ years of expertise in functional testing. Experience in planning and executing functional testing, performance testing, black/white box testing. Experience in executing test plans including Unit testing, Integrated testing, System testing and UAT Domain Expertise in BFSI sector would be strongly preferred. Good customer management and people management skills. Excellent communications skills, should have work in international projects BE/B.Tech/MCA: Not a constraint for excellent work experience.

Desired Profile :

Position Title: Testing and Customer Service Engineers Experience 2-5 years Location: Gurgaon (Delhi NCR) Position Type: Full time Education: BE/B.Tech/MCA: Not a constraint for excellent work experience. Job Description: As a Testing engineer, the person would plan and execute software quality control, functional testing and create test cases. As a customer service engineer, the person will understand, analyze and categorize reported issues and requirements in order of priority and will act as a point of contact for immediate response to customer�s queries and issues. The responsibilities will include: For Quality Control and Testing: Plan and Execute functional testing, performance testing, black/white box testing. Execute test plans including Unit testing, Integrated testing, System testing and UAT. Create Test data, test roles, test techniques and test plans. Ensure effective implementation and usage of new technology, tools and processes. Effectively Estimate, Plan (for schedule, effort and cost), Execute, Monitor and Control for Testing Identify End to End scenarios for testing For Customer Support Assess, meet and exceed customer expectations in terms of early and adequate resolution of issues, product quality and communication. Interact with customer and develop good relationship with them. Interact with the delivery / technical team for resolution of issues. Effectively Estimate, Plan (for schedule, effort and cost), Execute, Monitor and Control for the resolution of issues. Carry out testing on the changes made by the technical teams. Encourage team members to value customers and deliver high quality service. Candidate Profile: Minimum 3+ years of expertise in functional testing. Domain Expertise in BFSI sector. Hands on experience in technology, tools and methodologies and experience in implementing the same. Good customer management and people management skills. Excellent communications skills, should have work in international projects Location of Candidates: Delhi/NCR Only Process: Aptitude Test, Skill Test, Telephonic, in-person interviews Position Start Date: Contact Person: A. Sridevi Phone No. 0124 4168 239 (Gurgaon) Email : [email protected] Summary: (to use for mailers, where tables may not work) Testing and Customer Service Engineers As a Testing engineer, the person would plan and execute software quality control, functional testing and create test cases. As a customer service engineer, the person will be responsible for immediate response to customer�s queries and issues. S/he will understand, analyze and categorize reported issues and requirements in order of priority. Minimum 3+ years of expertise in functional testing. Experience in planning and executing functional testing, performance testing, black/white box testing. Experience in executing test plans including Unit testing, Integrated testing, System testing and UAT Domain Expertise in BFSI sector would be strongly preferred. Good customer management and people management skills. Excellent communications skills, should have work in international projects BE/B.Tech/MCA: Not a constraint for excellent work experience.

Experience Required :

24 (Months) to 60 (Months)

Job Category :

Software Services >>> IT\Software >>> IT\Software

Opening Location :

Uttar Pradesh-Delhi

Education :

B.Tech/B.E., M.Sc, MCA

Key Skills :

Risk management,Derivatives

Salary Offered :

Not Specified

Career Level :

Mid Career

Job Type :

Permanent

Job Status :

Full-Time

Company Name :

Intrasphere Technologies Pvt Ltd

Profile :

Intrasphere Technologies, Inc. is a premier Consulting company headquartered in New York with offices in London, North Carolina and Gurgaon, India. Intrasphere Technologies, Inc. is a premier solutions provider with a core focus on the Life Sciences industry. The Company leverages its strategy and process as well as its domain and technical expertise to deliver superior results that provide measurable business value and exceed client expectations. Intrasphere competes for projects and talent with the likes of Accenture, Deloitte, PwC, IBM, Sapient etc. We have had a strong track record of continued growth over the last 8 years and have aggressive growth plans for the near future The India office, located in DLF Corporate Park, Gurgaon (near New-Delhi), is primarily focused on delivery of technology solutions in Life Sciences Domain to International Clients. We are one of the leading service providers in this space. Company Address Intrasphere Technologies Pvt Ltd DLF Corporate park Block 2A-3RD FLOOR DLF Phase-3,Gurgaon

Contact Name :

Sridevi

Posted On :

4/3/2006