Position Vacant :
Unit Head - Leading Retail Mall
No. of Openings :
1
Company Name :
STP Webhosting LLC
Job Description :
Reponsible for Topline growth:
Regular review of Business and workout strategies on week basis.
Monitoring the business and availability of top 10 departments
Strategy to increase Market Share
Increase Customer entry through incentives during off peak Customer Entry time and - Tie-ups for customer crossover
Boost Conversion
Improve Stockturns
Stategy for improvement in percentage of FCC silver and gold sales
Organising and implementing sales programmes and brand strategies
Strategies to Improve cash-memo size and quantities
Section wise Manpower allocation as required
Customer Retention
Align Visual Merchandise to Sales plans to boost sales
Responsible for Store Processes and Audit:
Responsible for conserving and protecting assets by Managing assets judisiously for higher asset turnover
Regular stock take of Assets
Perpetual Inventory Control system
Ensure all assets buying as per plans and approvals
Corporate Governance at the unit level encompassing all legal and statutory requirements
Ensure that security system are followed and awareness of security procedures
Ensure housekeeping standards are maintained and replenishment followed
Crisis handling
Set monitoring process for target review and sensitise CCA''s to identify customers seeking help
Ensure that laid out policies and procedures are followed
Maintain and Improve Service Standards:
Development of Customer Service Processes and Facilities.
Improving Customer Service Index
Ensure that the departments are kept customer friendly to enable them buy without human intervention
Ensure that all standard operating procedures and systems are followed
To ensure that Seconds per items(SPI) is at the minimum (15 seconds)
To ensure that manpower is available as per A, B, C categorisation of the departments
To ensure that the stipulated quality and time lines are maintained for alterations
To ensure soliciting customer feedback forms, ensure action on the floors and reply back within 72 hours
Ensure Product training for all CCA''s
Ensure that exchanges are minimum and within norms.
Leading People:
Development and training of unit team
Motivation and counselling
Improve productivity through Manpower Allocation
Improve Employee Satisfaction Index
Employee relations
Fair appraisals process and review
Work discipline
Setting KRA''s for the team and ensure support to achieve it
Certified trainer for RSS and ACE
Improve Profitability and Resource Management:
Defectives handling :Ensure action on defective pieces from customer/vendors on a weekly basis.
Ensure action on shop soiled merchandise periodically
Loss prevention and shrinkage control
Ensure high margin merchandise is given priority to sell
Optimise maintainance costs and negotiate AMC''s
Control costs and expenses
Maintain and build PR and Business Relations:-
Drive and initiate local schemes and promotions in the store
Business relations and negotiations for the store
Media Relations
Strategise sales plans: Budgeting and control:
Ensure documentation and communicating market development and business trends for future planning
Competition mapping - Monitoring competition to study their products, prices, merchandise, customers and opportunities
Ensure learnings from business, customers and employees are documented and consider them while planning for the coming season.
Ensuring space returns,Budgeting Preparation, analysis and review of Reports.
Review of expenses and PICS every fort night.
Responsible for Store Image :
Organising and implementing brand building strategies
Ensure that standardized systems of stacking and stocking are followed
Ensure that the guildelines given by VM are followed
Desired Profile :
Experience of 8 - 14 years
Hardcore Sales and Marketing
Purely Retail/FMCG Background.
Should be capable of handling a Unit of approx 30 - 40000 sq feet area.
Good people and management skills.
Experience Required :
96 (Months) to 168 (Months)
Job Category :
Retailing >>> Retailing Industries >>> Sales
Opening Location :
Maharashtra-Mumbai
Education :
B.B.A, MBA/PGDM
Key Skills :
Retail, sales, mall, branch manager, unit head,
Salary Offered :
Not Specified
Career Level :
Mid Career
Job Type :
Permanent
Job Status :
Full-Time
Company Name :
STP Webhosting LLC
Profile :
STPWebhosting a well known company engaged in Web Hosting business since 1999, It provides quality cheap webhosting services for very low price. It provides various plan in shared webhosting , Reseller Webhosting and Dedicated webhosting. STPWebhosting.com is hosting more than 20,000 domains under the cheap web hosting plan. Cheap Web Hosting plans for Windows and Linux are designed for small, medium and large business companies, firms, Resellers and individuals who are looking for cheap web hosting with quality web hosting servers and quality support.
Contact Name :
Jilesh Patadiya
Posted On :
4/11/2006