Position Vacant :
VoC Project Manager
No. of Openings :
1
Company Name :
Mancer Consulting Services
Job Description :
Job Purpose: To manage the VoC studies for VFS ,
Job Duties: To manage all the VoC projects for VFS at all stages - including ability to design questionnaires, provide inputs for development of the questionnaire, managing projects which are in the data collection stage, analysis, reporting and drawing inferences from the data.,
Desired Profile :
Knowledge Required: Experience of 4-5 in a premier market rsearch industry
Knowledge of primary market research tools and techniques
Specifically related to loyalty, customer satisfaction measurement and segmentation,
Skill Required: Understanding client requirements and translating it into a questionnaire
Analysis of reports and drawing necessary inferences from the same to meet client requirements
Abilities Required: MBA or masters in Statistics
Project management and client handling skills.
Experience Required :
48 (Months) to 60 (Months)
Job Category :
CRM/IT Enabled Services/BPO/Medical TranscriptionTranscription/Operations/Telecalling >>> Voice >>> Mktg/Advtg/MR/Media Planning/PR/Corp. Comm.
Opening Location :
Karnataka-Bangalore
Education :
B.Tech/B.E., M.Sc, MBA/PGDM
Key Skills :
Development of Questionnaires, Project Management
Salary Offered :
Not Specified
Career Level :
Mid Career
Job Type :
Permanent
Job Status :
Full-Time