Company Name:
i-Quest Consultants
Profile:
Our client launched the industry''s first 100% web-based customer email management solution�as a hosted offering in 1998. Soon it expanded its product offering to include web collaboration and web self-service tools. In 1999, our entire suite was available for in-house or hosted deployment.
In 2000, the company merged with Inference, a pioneer in knowledge management applications for contact centers. This combination created the industry''s broadest and deepest suite of eService�web self-service, email management, and collaboration - and call center knowledge management applications. The company has distinguished itself in a highly competitive market by providing a range of product and delivery options: point solutions, full suite, licensed software or hosted solution."
Contact Name:
Ms. Ayesha A